Last revised on February 09, 2009

This Privacy Policy outlines how and why we collect information from you on PinoLove.com (“the Website”), and how we use and protect that information


Overview

Welcome to PinoLove.com, the international service that provides a way for adults from Thailand and around the world to meet each other online.

We want you to love being a PinoLove.com user and to become a valued member of our online community - which is one of the reasons why you’re privacy is so very important to us. Because if you’re not happy with the way we deal with your personal information then you’re not happy, period.

Our job is to protect your anonymity and right to privacy whilst helping you to make new friends and maybe even find your soulmate or someone really special. Here’s how we do it:


We put you in control

We let you set the privacy preferences that matter to you and we make it easy to change them at any time - usually with just a single click. Want a newsletter or not? Want everyone to see your profile photos or just a select few? Want to receive your matches by email? How often? It’s all up to you because we put you in control, which is just how it should be.


We don’t spam you - or let others do it

We let you decide when you want to hear from us, and how often. We never reveal your real email address (the one you used to sign up with) to anyone, nor will we ever sell or share your personal information with any unrelated third parties. From your ‘My Account’ area you can opt-in or opt-out of mailings, change mailing frequency and more. You are in control.


Anonymous and private

You can enjoy all the great features of our Website using an anonymous username that you get to choose - and you can even change this whenever you want. We also provide a private, onsite email and IM facility so you never have to reveal your real email address or Instant Messenger handle to anyone, even when you are chatting with them over webcam!


How we collect information from you

Obviously we need to collect information about you - so that compatible partners can find you and meet with you online, and so that we can contact you. This includes general information that we publish (such as your age, gender or country of residence) as well as personal information that we never share with anyone, such as your real email address or your credit card number. Typically we collect personal information from you when you:

• register (sign-up) as a member of the Website
• post a member profile
• send us an email
• become a subscriber or use our e-commerce services
• participate (anonymously) in community surveys, competitions etc

Remember that however we collect personal information from you, we never reveal it to others without your consent. By posting your profile on the Website, you are consenting to share the information that appears on your profile with other users of the Website or other sites.


How we protect your personal information

We use technology combined with common sense to protect your sensitive data from unauthorised access or improper use. The measures that we take include:

• encrypting your personal password to ensure it remains known only to you
• processing subscriptions over a secure server using super-secure SSL encryption
• storing your personal information on a password and security-protected server

Use of cookies

Like everyone else, we use a browser tool called a ‘cookie’ to identify your computer to our server when you visit us, and to make your user experience as fast and rewarding as possible. Cookies also allow us to assign you a username and help you access more features on the Website. You must have cookies enabled on your browser or the Website will not work properly.


Special offers and mailing preferences

If you have opted-in to receive details of special offers etc from us or a related company or our selected business partners, you can opt-out again at any time - and there’s a link to do just that on every email.


Information that does not identify you personally

If you have opted-in to receive details of special offers etc from us or a related company or our selected business partners, you can opt-out again at any time - and there’s a link to do just that on every email.


Help to protect your privacy!

Whilst we take care of your privacy to the fullest extent possible with the things we do, there’s also a few things that you can do to help keep your personal information stay that way:

• log-out at the end of every session on the Website and close your browser, so nobody else can access your account or browse your onsite emails, favorites etc
• keep your password safe and change it frequently - and let us know immediately if you believe someone has gained unauthorized access to your account
• never reveal personal information (such as your phone number, address etc) to anyone that you meet online - doing so is against our rules anyway and may lead to instant account termination
• if you decide to meet someone in real life who you first met online, remember that they may not be who they say they are - so be sure to protect yourself and your privacy until you know them much better and have had a chance to check them out some more. See our Safety Tips for more information.
• we have no control over the websites that our site links to - so if you decide to visit one of them then always check their Terms and Conditions and Privacy Policy too, as they will be different from ours

Privacy queries/further information

If you have any questions about this Privacy Policy or any privacy queries or concerns, contact us here by email - or by mail, fax or phone using the contact details below:

Mailing address:
PinoLove.com (Privacy)
P.O. Box 164
Muang
Phuket 83000
Thailand

Tel: +66 76 523014
Fax: +66 76 213081

Do enjoy a safe and confidential time on our website...and remember to have fun :)

© 2009 Quality Holdings Co., Ltd.